| Chapter 40 –  | 
                                          Computer Emergency Quick-Response Teams | 
                                        
                                     
                                        
                                    Bernie Cowens 
                                        
                                    Michael Miora, CISSP
  Chapter Contents:
 
 
                                       
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                                          40.1 | 
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                                          Overview
                                                 
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                                          40.1.1 | 
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                                          Description
                                                   
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                                          40.1.2 | 
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                                          Purpose
                                                   
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                                          40.1.3 | 
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                                          History and Background
                                                   
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                                          40.1.4 | 
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                                          Types of Teams
                                                   
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                                          40.2 | 
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                                          Planning the Team
                                                 
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                                          40.2.1 | 
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                                          Mission and Charter
                                                   
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                                          40.2.2 | 
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                                          Interaction with Outside Agencies/Others
                                                   
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                                          40.2.3 | 
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                                          Establish Baselines
                                                   
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                                          40.3 | 
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                                          Selecting and Building the Team
                                                 
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                                          40.4 | 
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                                          Training
                                                 
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                                          40.4.1 | 
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                                          Involve Legal Staff
                                                   
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                                          40.4.2 | 
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                                          Rehearse Often
                                                   
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                                          40.4.3 | 
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                                          Perform Training Reviews
                                                   
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                                          40.5 | 
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                                          Responding to Computer Emergencies
                                                 
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                                          40.5.1 | 
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                                          Tailored Responses
                                                   
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                                          40.5.1.1 | 
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                                          Step 1: Observe and Evaluate
                                                     
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                                          40.5.1.2 | 
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                                          Step 2: Begin Notification
                                                     
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                                          40.5.1.3 | 
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                                          Step 3: Set Up Communications
                                                     
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                                          40.5.1.4 | 
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                                          Step 4: Contain
                                                     
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                                          40.5.1.5 | 
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                                          Step 5: Identify
                                                     
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                                          40.5.1.5 | 
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                                          Step 6: Record
                                                     
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                                          40.5.1.6 | 
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                                          Step 7: Return to Operations
                                                     
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                                          40.5.1.7 | 
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                                          Step 8: Document and Review
                                                     
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                                          40.5.1.8 | 
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                                          Involving Law Enforcement
                                                     
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                                          40.5.2 | 
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                                          Need to Know
                                                   
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                                          40.5.3 | 
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                                          Management Role
                                                   
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                                          40.5.4 | 
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                                          Public Affairs
                                                   
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                                          40.5.5 | 
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                                          Forensic Awareness
                                                   
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                                          40.6 | 
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                                          Postincident Activities
                                                 
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                                          40.7 | 
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                                          For Further Reading
                                                 
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